I ordered a gap panel of a custom length to fit my grill. I received a full sized panel. So I called Brad and assured me it was being taken care of. Received the gap panel in two days with a return for the original grates. I love my grill grates and cook in them daily. As I discussed with Brad, I plan on using the gap panel to add a smokey flavor by putting pieces of pecan on the gap and the food on an indirect heat while smoking, then finishing the food on the grill grates as they are intended for cooking. I have already used this method and it’s well worth the price of a panel. Great product, great customer service, great value.
